About Us

Welcome to TIDESEEK, where innovation meets the wonders of the ocean.

At TIDESEEK, we are passionate about connecting people to the beauty of the underwater world. Our flagship product, the TIDESEEK MINI S, is designed to make underwater exploration accessible, enjoyable, and unforgettable. Whether you're a marine enthusiast, a researcher, or someone looking to capture the ocean's mysteries, our cutting-edge technology lets you dive deeper than ever before—without getting wet.

We believe that the ocean holds endless opportunities for discovery and adventure. That's why we are committed to delivering high-quality, user-friendly devices that inspire exploration while maintaining sustainability at the heart of our mission.

Thank you for choosing TIDESEEK. Together, let's uncover the secrets of the deep.

CONTACT INFORMATION

Phone Number: +1 786 982 7461
Email: contact@tideseek.com

Address: 3008 Patrick St, Kissimmee, FL 34741, United States

We’re here to assist you and will respond to your inquiries within 24 hours.

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My package is not received. What should I do?

Apologies for the trouble. Please provide your order number and contact us we will track your order for you.

What should I do if there are missing parts in my package?

Check the accessory list in your package for damaged parts. Send pictures of the outer box with SKU, PO, and ID for verification, and we'll send replacements.

What should I do if my packages/parts are damaged?

Please contact and send pictures of the broken parts, and we'll address the issues and send replacements promptly.

What should I do if my bank refuses payment?

The decline of your order is not from us end but from a third-party credit card institution, flagged as potentially fraudulent.

We recommend using a different credit card.